Terms of Service
Service Agreement
By using Vetlyf's services, you agree to:
- Provide accurate information about yourself and your pets
- Comply with appointment scheduling policies
- Make timely payments for services rendered
- Follow veterinary care instructions and recommendations
- Accept WhatsApp communications for service-related messages
WhatsApp Communication Terms
For WhatsApp-based services:
- Consent to receive service-related messages
- Agreement to WhatsApp's terms of service
- Understanding of message delivery limitations
- Acceptance of automated messaging systems
- Right to opt-out of WhatsApp communications
Meta Platform Compliance
Our service adheres to Meta platform policies:
- WhatsApp Business Solution Terms
- Meta Platform Terms and Developer Policies
- Data usage and privacy requirements
- Marketing and messaging guidelines
- User consent and opt-out mechanisms
Service Limitations
Please note the following service limitations:
- WhatsApp service availability depends on network conditions
- Emergency services require alternative communication
- Message delivery is not guaranteed
- Response times may vary based on service hours
- Some services may require in-person visits